Serving Western NC and the greater Asheville Area - Available 24 Hours a Day, 7 Days a Week

5-Step Process for Responding to a Home Fire

home fire

In case of fire, how you respond in the first few seconds can make all the difference, possibly saving lives and preventing more serious property damage. But it's what you do once the fire has been extinguished that can make a huge difference in your ability to return to your home and resume your lifestyle quickly.

Smoke and water damage can result from even minor blazes, but if fire damage is extensive, there are other considerations, including structural problems, mold and mildew growth, toxicity that results from burning of certain materials, damage to wiring and home systems, and loss of personal belongings.

In order to get back to your normal routine, the damage must be assessed and repaired by professionals as quickly as possible.

How to Respond After a Home Fire

  • Inform your insurance company.
  • React immediately. Call in professional clean-up, repair and restoration experts. A local team will be an invaluable resource following a fire.
  • Rely on the knowledge of a professional team, and on family, neighbors and friends for support.
  • Focus on immediate concerns. Prioritize needs, take the necessary action to prevent additional damage, and then make arrangements for temporary lodging and other urgent family needs.
  • Depending upon the severity of the fire and the extent of damage, a restoration firm will coordinate clean-up efforts with the fire department, work with your insurance carrier, and coordinate necessary approvals and required inspections with local building officials.

Emotional and Financial Considerations

ServiceMaster of Buncombe County is fully equipped to help you return to a normal lifestyle following a fire, whether you need pack-out services, reconstruction due to structural damage, mitigation of smoke and water damage, mold inspections, or restoration services for your belongings.

Contact us as soon as possible after any type of home fire for a comprehensive damage assessment and expert restoration advice. We respond to emergencies 24 hours a day, seven days a week.


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    They were extremely prompt when I had a large water leak. Dehumidification was very thorough. The quality of the repair work (drywall, trim and paint) was excellent.

    Jack Langdon | View All Customer Reviews

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