Serving Western NC and the greater Asheville Area - Available 24 Hours a Day, 7 Days a Week

Customer Reviews

We are happy to help people in WNC when a disaster happens. Fires, floods, and mold damage can happen anywhere in any home. ServiceMaster of Buncombe County is always ready and has the best team to help restore your home. Read the reviews from our customers and see!

Let us know how we did once we restore your home or business. Feedback is a gift that we take seriously. Let us know if we did well, which member of our team stands out and which teammate can we thank for helping you, our customer. We are thankful to be able to help you in your time of need and look forward to hearing from you.

Very professional, on time and a great job.

Ann Boykin

ServiceMaster made an emergency situation as comfortable as it could be. They were timely, courteous, communicative, and did excellent work. They offered helpful solutions and kept things as clean as possible. I would definitely recommend them.

Brenda Haines

Your staff & managers are very nice & very efficient this makes the unexpected problem that the customer is having to deal with much easier to deal with!

Carol Manning

The team from ServiceMaster was professional, thorough and personable. What's more , they prioritized our issues as if it were their own home at risk. I would recommend them in a heartbeat.

Dan Fertel

Every member of the staff was courteous, professional and informative.

Debra Delia

The ServiceMaster Contractors were always on time, called in advance, and were very polite and professional. I am generally satisfied with the work they did.

Good company, especially Kim Burroughs.

Ellen Cooper

They were extremely prompt when I had a large water leak. Dehumidification was very thorough. The quality of the repair work (drywall, trim and paint) was excellent.

Jack Langdon

When Mr. Kim came to our house he looked around and immediately and professionally told us what we needed to do and what would happen. ServiceMaster talked with our insurance co. and they found us a nice little house on Fairview on the mountain it was a very nice vacation rental.

They had a lot to do new cabinets in the kitchen, kitchen flood, dining room floor, laundry room floor, guest room floor. They are beautiful now we are pleased with the work. The men and women that came to help us they were so kind and the workers always helped to calm us and let us know we were in good hands with ServiceMaster, they told us it all would be made right.

At this time my husband needed knee surgery and we had so much stress and all the workers helped to let us know everything would work out just right. We have been telling our friends about how great ServiceMaster company is. They are our pick to help us from now on in emergency situations.

Jackie Diering

Professional; they know what to do, they say what they're going to do, then they do it at the price they quoted. I needed to get my repairs done quickly so I could put my house up for sale; they went the extra mile to get the work done as soon as possible and they did it well. Would recommend them to anyone.

Jerome Jones

They came to do the estimate when they were called very polite and helpful deciding what to do and selecting new materials for the repairs.

Jerry Wallin

ServiceMaster is one of the best mots honest businesses in town. After my Dad experienced a groundwater flood in the bottom level of his house from the above-average rainfall in 2018, we gave Chad and his team a call. They were booked to the gills with clients who were experiencing similar issues, but they made time to come out and look, help us confirm the issue, and get us set up with dehumidifiers and air movers to dry things up. They were honest about their prices and flexible about payment, super responsive and just good down-to-earth WNC kind of people. Thanks so much ServiceMaster team!

Jessica McLean

Employees are very professional and worked hard to meet the schedule I required. Very satisfactory experience.

Joy Crook

Prompt. On time. Very neat. Easy to work with.

Karen Depew

All the staff working at our home were friendly and efficient. They helped make a terrible situation bearable. They all contributed to getting the job done and getting our home ready for renovation.

Kelly Pierce

Professional, courteous, thorough, quick response. I have known the franchise for over 40 years. Great people.

Larry Roland

Kim was very professional and prompt plus very very helpful and the work was excellent. Thanks again

Michael Jones

Every person with all the teams were professional, polite, accommodating & Christian...I couldn't be happier!

Thank you everyone!!!!!!

I appreciate each and every one!

Nancy Rhodomer

We received very professional and personal service. Completely satisfied and grateful for their help. Would recommend them to everyone.

Pastor Todd Royal - Fairview Baptist Church

We received very prompt, courteous and professional service. Very happy with the whole experience.

Pat Carnahan

The Cleanup crew were very nice and they did a great job.

Sudie Johnston

It is rare to see each member of a crew simultaneously perform their work in such a timely and careful manner, I was so pleased with the care that was taken with my condo and would definitely recommend Kim and his crew to other residents of the neighborhood. 

Than you for a job well done!

Susan Jackson

Everyone we dealt with, Chad, Chad, Chad, Mel and David were very professional. They did an excellent job as did your sub-contractors.

Terry Sasdelli

I give ServiceMaster of Buncombe County a 10. They provided excellent service, the staff was very professional and considerate of the homeowner. Kim was great at coordinating the services needed.

Wendy Maddox

Thorough, clean, very helpful and knowledgeable about the job and worker was very polite.

Wilma Proctor

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They came to do the estimate when they were called very polite and helpful deciding what to do and selecting new materials for the repairs.

Jerry Wallin | View All Customer Reviews

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